This policy applies to United States, United Kingdom, Canada, Australia, New Zealand and european countries and is intended to clarify our shipping policies and procedures. Before placing an order in our store, please read this policy carefully.
A tracking number will be created once your order is shipped.
If you have any issues with your tracking number or package delivery, please contact the carrier directly before contacting us. It may take 1-3 days for tracking information to appear. In rare cases, tracking information may not be updated, but you will still receive your order.
In most cases, orders are delivered within the expected time frame. However, occasionally an order may be delayed. If you have waited an additional 3 days after the initial delivery date and still have not received your order, please email us at: help@qlaze.com
Some orders may be shipped in separate packages due to weight restrictions. In order to ensure product quality, the items you order may come from different suppliers. If you order multiple products at once, not all items may be delivered at the same time. Please note that your order is on its way, and the remainder of the order is usually delivered within 1-3 days.
We ship to United States, United Kingdom, Canada, Australia, New Zealand and Europe.
